Delivery and Shipping Policy

1. Order Processing:
• Once an order is placed, it enters our processing system

2. Payment Confirmation:
• It takes 48 hours to confirm payment with the bank.

3. Order Packing and Shipping:
• Once payment is confirmed with the bank, your order is packed and prepared for shipment.

4. Delivery Partner:
• Our trusted delivery and logistics partners are India Post & Blue Dart, ensuring secure and efficient delivery.

5. Delivery Charges:
• Delivery and shipment charges are applicable and depend on the location of the customer.

6. Turn Around Times (TAT) after Packing:
• After the order is packed and ready to ship, we follow a specific turn Turn Around Times (TAT) based on the location.
a) Within City (Bangalore) – 1day
b) Within Region – 1-2 days
c) Metro to Metro – 2-3 days
d) Rest of India (ROI) – 3-5 days
e) JK & N.E – 5-7 days

7. Contact Information:
• For any queries or details, feel free to email us at info@18herbs.com.